Thank you for your interest in our online shop. Your rock!
Estimated shipping delivery times after fulfillment:
3-8 business days
|5-10 business days||10-20 business days|
NOTE: International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Item was never received:
If your order didn’t end up arriving, be sure to let us know within 30 days!
Firstly, kindly check the shipping confirmation email that was sent to you and make sure the address entered was correct. If the address is incorrect, we’d be happy to send another order to the correct address, however, it will have to be at your cost.
If the shipping address is correct, contact us using the dialogue bottom right of the screen asap also making mention of your order #. We’ll see what can be done.